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Inpatient experiences

The Royal Derby Hospital was immaculately clean, organised and I didn’t feel like a number.

 Tina, 37, is a mother-of-two from Burton. Her life was turned upside down last year after she was diagnosed with ovarian cancer. Tina, who chose Derby Hospitals for treatment, talks about her first impressions of the new hospital and the care she received.

“Right from day one, when I first went to the Royal Derby Hospital, they were just so organised. I always felt that I was treated as an individual and not just a number. I have had experience of a lot of hospitals to compare to Derby and it is definitely at the top of my list with regards to the experience I had. I would choose to come here for future treatment if I ever needed it.

“The cleanliness of the place was unbelievable. The bathroom facilities were simply immaculate. I was on the gynaecology ward for five days and there was always someone cleaning – often the same lady. Even the visitors I had when I was in hospital commented on how organised things were. They said what a nice hospital it was. Information that was sent out with patient letters gave clear information about how to access the hospital and how to find the departments.”