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Missed appointments

Missed appointments cause delay to your treatment and cost this Trust over £100 for every one missed (there are some 60,000 missed appointments every year).

If you miss or cancel an appointment, we may discharge you (after a clinical review of your circumstances). Your GP may then refer you back to us again if appropriate. While we aim to offer you a choice of appointments, if you are unable to agree a date that is within the 18-weeks waiting time, we may refer you back to your GP to contact us nearer the time when you will be available.

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