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March 10th 2017

Gavin Boyle
A regular theme of this blog is the importance of looking after our people so they’re in a good place to look after our patients. These ideas were at the fore this week when we had our Board of Directors meeting on Tuesday.  There were a couple of things that were hot off the press. First of all, we discussed the CQC report published last Friday following the visit by inspectors in August last year – yes, I know that seems a long time ago - and, secondly, the results of the annual National Staff Survey, which was published on Tuesday. 
We were originally rated ‘good’ by the CQC when they did their big inspection back in 2014 and it was great to get the same ‘thumbs up’ following their more recent visit.  They also picked up on a range of improvements which have been made since last time, particularly in our end of life care and some aspects of our medical care.  They were also complimentary about the environment at London Road Community Hospital and the caring atmosphere on the wards there – so well done Team LRCH!  There are some areas where they’ve asked us do more, including our management of sepsis, but overall it’s a positive report.  
Regarding the staff survey, again there was lots of good news here. The Trust has been ranked amongst some of the best in the country for colleagues recommending it as a place to work and, perhaps even more importantly, as a place for their own families to receive treatment.  We’ll be sharing the detail of the survey shortly and there’ll be an opportunity for each department to see some high level results for their own area.  As always there are things we could improve and we’ll be developing some plans to show that we’ve listened and are doing some practical things in response to the survey to make Derby Teaching Hospitals an even better place to work.  One area I’m especially keen on is appraisal, and the survey tells us we need to work harder at this.  Everyone is entitled to have some dedicated time with their line manager to have a conversation about their work within the Trust and the help they need to do even better.  If you’ve not had an appraisal this year then have a word with your manager and make sure that you set a date - because you’re worth it! 
One of the highlights of our Board meeting is the Pride of Derby awards, where we recognise some of our colleagues who have gone the extra mile in their everyday duties either to improve the care of patients or to support their colleagues.  The winners this time were:
Best Frontline Member of Staff: Paul Morrell, Nurse on Puffin Ward.
Best Behind the Scenes Member of Staff: Ken Guy, volunteer and way-finder.
Best Inspirational Leader: Crystal Coe, staff nurse (now promoted to Sister!) on Ward 307. 
Best Team: The A&E therapy team.
It’s always great to see our colleagues recognised in this way and I was delighted to meet them and present their awards.  I was particularly pleased to see our volunteer Ken being celebrated; our volunteers are such an important part of our hospitals.
It was a pleasure to meet up with some colleagues at London Road hospital on Wednesday morning for a general update but also on the progress we’re making with our partnership with Burton Hospitals.  Over the next few weeks we’ll be giving staff the opportunity to hear about the emerging plans and share their views.  We’re aiming to take what’s called an ‘Outline Business Case’ to the Boards of both Trusts at the beginning of April, so this is a particularly good time to have your say and help shape our thinking.
Sticking with the partnerships theme, one of the other areas where this is especially important is in the relationships we have with our local education providers.  It was a pleasure on Monday morning to attend a special staff induction with 25 newly qualified nurses who trained at the Trust as part of our partnership with Derby University. I was delighted to see so many choosing to come and work with us permanently now they’re qualified.  It says something about the quality of teaching we’re able to offer with Derby Uni that so many of our nursing students stay with us.  I was also pleased to get along to a joint event hosted with Derby College to celebrate National Apprentice’s week (#NAW17 – ‘you’re better off with an apprentice!’) Offering good quality apprenticeships is something we are absolutely committed to as a Trust and it’s a great way to support some of the younger members of our community to get a foot on the ladder, as well as growing our workforce for the future.
So all in all it’s been another busy week with lots happening. There are always challenges but it’s great to see so many positive things happening within our hospitals, particularly regarding how we are looking after each other as colleagues and improve the care we give our patients. There’s no blog next week – I’m taking a couple of days off – but normal service will be resumed on 24 March. 

Take care


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