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During your stay

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Protecting your privacy and dignity - same-sex accommodation

Throughout your stay, your privacy, dignity, religious and cultural beliefs will be respected. If you have any concerns please discuss them with a member of staff.

Wherever possible you will be cared for in a same-sex bay. This means you will share facilities and space only with patients of the same sex as you. However, areas where close observation is needed may be mixed-sex. If you are concerned about this please raise it with staff at any time.

Some single rooms are available. However, priority is given to patients whose condition requires that they be given preference, for instance; patients with an infection or approaching the end of life.

Our bathrooms and toilets are designed to provide a range of facilities appropriate for your care, whilst offering the most privacy possible.

It is your right to be told, before admission, about the environment in which you will be cared for. This includes the arrangements for the separation of men and women. If you are not happy with the accommodation, you must inform staff.

We endeavour to meet your physical, spiritual, social and psychological needs while you are in hospital. There may be times, due to your illness, that we are unable to completely fulfil these. If you have any concerns regarding any aspect of your wellbeing then please speak to the senior sister who will try and resolve any issues. 

Providing a safe environment

We aim to provide a safe and welcoming environment. We do not tolerate anti-social behaviour, violence or discrimination of any kind and if necessary we will take appropriate action. You can help by treating all staff, patients and visitors with respect.

Identifying hospital staff

All staff employed by the Trust will carry a photo identification badge. If you are ever unsure who anyone is, please ask to see their badge.

Using mobile phones

Mobile phones can be used in most areas of the hospital. Please be discreet and considerate to other patients and staff. In certain areas mobile phones should not be switched on as they may interfere with vital monitoring equipment. These areas are clearly identified by signage. Some monitoring equipment is mobile and if it is being used close by, you may be asked to switch your phone off temporarily. Mobile phone batteries cannot be charged on Trust premises.