We are committed to complying with the Disability Discrimination Act and have made significant improvements to our website in order to reduce the barriers experienced by people with disabilities.
By following Government guidelines, it is our policy to create pages to W3C Web Content Accessibility Guidelines Priority 2 level (Double A).
This website aims to conform to level AA of the W3C web content accessibility guidelines, including all priority 1 checkpoints defined in the guidelines. Conformance to these guidelines will help make the Web more accessible to users with disabilities and will benefit all users.
We are aware, however, that occasionally we do make mistakes. If you find any of our pages inaccessible please use the website 'Have your say' form to let us know. Please include details of the technology you are using and we will make every reasonable effort to either remove the barrier or provide the information in a format that you find acceptable.
You can change the settings of your browser to better suit your needs and use specially provided keyboard shortcuts in case you find it hard to use a mouse. This web site uses the UK Government access key system.
Note: please keep in mind that there can be variations on how to enter the access keys depending on the browser your are using.
Firefox uses the combination Alt + Shift + Number
Windows press Alt + the relevant number/letter
Apple Mac press Crtl + the relevant number/letter
Where possible we try to provide downloadable documents in different formats including PDF and rich text format.
If you have difficulties obtaining information from a PDF you can use Adobe's web-based conversion service to produce an HTML version. However, please be aware that the standard of HTML produced is not very good.
We appreciate that it is frustrating to be unable to access information. Please bear with us whilst we continue to work on improving the accessibility of our site.
If any downloadable document presents a barrier to accessing information, please contact us with details of the document in question, the problems encountered and what we could do to help.
