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The Patients Association and Derby Hospitals come together to shape the future of healthcare

                 25 September 2012

Communication, toileting, pain relief, nutrition and hydration are just some of the topics on the agenda at a major conference being held this week when health professionals and patients come together to learn from each other about delivering the best care for patients and shape the future of healthcare.

The Partners in Care Conference is being held in partnership with the Patients Association and Derby Hospitals NHS Foundation Trust at the Royal Derby Hospital on Wednesday 26 September 2012 and is by invitation only.

The conference will be hosted by the chair of The Patients Association, Roswyn Hakesley-Brown CBE and delegates will hear about The Patients Association ‘Care Campaign’, which aims to ensure that all patients get assistance when they call for help, encouragement to eat and drink, assistance with going to the toilet, and have their pain addressed. There will also be presentations about the importance of demonstrating clinical leadership in challenging times, the role of the Health Service Ombudsman and personal experiences from patients and carers. A series of workshops will be held throughout the day which will focus on mealtimes, working with people who have dementia and their carers, improving information to care homes and improving medication information.

Derby Hospitals director of patient experience and chief nurse, Brigid Stacey, said: “The conference is a fantastic opportunity to work with The Patients Association and we are excited that this event will give us the chance to not only show case our work, but to learn from others about what improvement opportunities could be developed for the future."

Patient and carer Janet Watson who is speaking at the event said: “I will be giving a personal perspective about my experience as a patient over the last ten years and highlighting some of the issues I have faced as a carer for my disabled father, particularly relating to individual care needs.”

Katherine Murphy, chief executive at The Patients Association said: "The Patients Association are delighted to have the opportunity to work with Derby

Hospitals NHS Foundation Trust. Partners in Care Conferences give NHS Trusts across the country a new perspective on what patients and carers think about the services they use. Helping the NHS to understand what is really important to patients and carers will lead to improvements in the way services are designed and delivered. The Patients Association mission is for the experience to be excellent and contribute to the best outcome it needs to be personal, compassionate, delivered in a dignified manner as well as safe and technically proficient.

“The Patients Association welcomes the commitment from Derby Hospitals on the issues that are important to patients. Getting the care that patients deserve right, first time, every time will lead to better outcomes, patients that are satisfied with their care - a hospital admired and owned by the local community and less expenditure for the NHS.”

Ends

For further information, please contact:

Liz Smith

Communications Officer
Derby Hospitals NHS Foundation Trust
liz.smith@derbyhospitals.nhs.uk    
01332 785778