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Derby Hospitals says thank you to its dedicated volunteers

 29 May 2012

A day trip to York, a coffee morning with guest speaker Richard Felix, the Derby
historian and paranormal investigator on TV’s Most Haunted, and a visit to the Helipad at the Royal Derby Hospital are just some of the events planned for dedicated volunteers at Derby Hospitals NHS Foundation Trust to mark Volunteers’ Week, 1-7 June 2012.

More than 800 volunteers, who come from all areas of the local community, play an important role in enhancing the quality of care to patients at the Trust. They play a vital role in the day to day life of the hospitals by providing many services such as meet and greet, buggy driving, manicurists, library services, newspaper trolleys, health champions and general ward and clinic support.

Of these, 370 are Trust volunteers, while the rest are from organisations including; the Leagues of Friends, Nightingale Macmillan Unit, CamTAD (Campaign for Tackling Acquired Deafness, who offer support and advice for people with hearing loss), Umbrella, Parkinson’s UK and Sight Support Derbyshire.

This year the Trust acknowledged the amazing combined achievement of more than 1,135 years of dedicated service at the Volunteering Long Service Awards.

Husband and wife volunteers Keith, 69 and Hilary Galland, 67, have been volunteering at the Royal Derby Hospital for four years. Keith decided to volunteer just after he retired and Hilary soon followed him after her retirement. Both Keith and Hilary began as meet and greet volunteers but now run the newspaper trolley service to patients on the wards. They visit all the wards in the hospital and have local and national newspapers as well as magazines for patients to purchase.

Hilary said: “After we retired we decided that we wanted to do something on a regular basis and that’s why we decided to volunteer at the hospital. We both enjoy being a volunteer, and its nice working together. We find it very rewarding and certainly meet some interesting people when we are out and about on the wards with the trolley service.”

Jackie Marriott, assistant head of facilities, manages the voluntary service as part of her job. She said: “We place immense value on the work that the volunteers do and it would be hard to image our hospitals without them as they make such a difference to the patients’ experience. Whethertransporting patients in the buggy, to hand massages, encouraging patients to eat and drink, delivery of newspapers and not forgetting the considerable fundraising that is undertaken by them every year.

“I have had the privilege of managing the volunteer service since January 2012 and even in these few short months, I have never stopped being impressed by the team and the huge amount of loyalty and kindness shown.”


 Notes to editors:

The volunteers work in more than 90 different areas of the hospital, directly or indirectly supporting patients and staff.

 During 2011/12 the four Leagues of Friends; Royal Derby Hospital, LRCH, Children's and Baby Unit donated over £183,000 worth of equipment between them. All members of the Leagues of Friends are volunteers and the money raised is the profits from their shops, trolley services, tea bars and fundraising events. The equipment purchased last year ranged from an ultrasound machine costing £65,000 to Apnoea sensor pads costing £165 each.


For further information, please contact:

Liz Smith, Communications Officer
Derby Hospitals NHS Foundation Trust
01332 785778