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Choose the right healthcare over the Jubilee weekend!

111 logo
31 May 2012

Experienced advisers and nurses from Derbyshire’s new ‘111’ health line are ready to help patients needing medical advice when it’s less urgent than ‘999’ this Jubilee Weekend. Available 24 hours a day, call handlers and advisers are on hand to direct patients to the local services that can help them best including when their GP surgery is closed or when their pharmacist is operating limited hours over the May Day Bank Holiday on Monday, 7 May. Services could be an out-of-hours doctor, walk-in centre, community nurse or emergency dentist.

111 - the new, free NHS number for when it's less urgent than 999.

There are other ways of accessing healthcare:

Patients are being advised to order their repeat prescriptions in advance of the extended Jubilee Bank Holiday and to contact their usual GP surgery number when their local medical practice is closed during the holiday period.

Experienced out of hours staff from Derbyshire Health United, who manage the running of Derby and Derbyshire’s out of hours GP service, will be on hand to offer medical advice.

Pharmacies will be either shut or open for limited hours over the Bank Holiday period, so anyone expecting to collect a repeat prescription should call in ahead of the Bank Holiday to ensure they don’t run out of vital medicines as requests take 48 hours to process.

This year, to celebrate the Queen’s Diamond Jubilee, there will be an additional Bank Holiday on Tuesday 5 June – with the Spring Bank Holiday moved to Monday 4 June to accompany it. This effectively means GP surgeries and dentists will be shut for a four-day period from Saturday 2 June. Pharmacists, too, will either be shut or open for limited hours.

Staff from local minor injury units and walk-in centres will also continue to provide vital medical services including the minor injury units at Ripley and Whitworth Hospitals (both 24 hours a day).

NHS services providing urgent care services in Derbyshire over the Easter and Royal Wedding Bank Holidays are:

The Osmaston Road Walk-in Centre is open seven days a week between 8am to 7.30pm. The centre provides experience nurse assessments, healthcare advice, information and treatment for people with minor injuries and ailments. Tel: 01332 224700 

Based at Lister House, 207 St Thomas Road, the Open Access Centre offers walk-in appointments for all NHS Derby City and NHS Derbyshire County patients and bookable GP appointments for Derby City residents, from 8am to 8pm, seven days a week. Tel: 01332 275610 

Ilkeston Family Practice and Walk-in Centre, at Ilkeston Hospital, is open from 8am to 8pm every day over the Easter period and offers GP services without an appointment. Tel: 0115 951 2496

  • Out-of-Hours

Out-of-hours services are available when GP surgeries are closed. Typically this is from 6.30pm to 8.00am on weekdays, and all day on weekends and Bank Holidays. Out of normal GP surgery hours, patients are advised to simply phone their usual surgery number and they will be redirected to the out-of-hours service. 

Out of Hours Walk in services are also available at:

Ashbourne Urgent Care Centre, St Oswald’s Hospital, Ashbourne, open 9am to 1pm at weekends and on Bank Holidays.

Swadlincote Urgent Care Centre, Swadlincote Health Centre, open Monday to Friday, 6.30pm to 10pm, and Saturday, Sunday and Bank Holidays, 9am to 10.30pm

North High Peak Urgent Care Centre, New Mills Health Centre, open 9am to 10pm.  

  • Minor Injuries Units – for minor injuries such as cuts and bruises, minor burns, scalds and minor head injuries:

Buxton Hospital, open 8am to 10pm every day

Ilkeston Hospital, open 24 hours a day

Ripley Hospital, open 24 hours a day

Whitworth Hospital, Matlock, open 24 hours a day