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Hospital porter wins Pride of Derby Award

Published 23/09/2013
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A Royal Derby Hospital porter has taken home a ‘Pride of Derby’ staff recognition award for going that extra mile and helping a young patient.

The Pride of Derby award celebrates the inspirational work of staff at Derby Hospitals.

It recognises the value they add to the Trust in providing the very best patient care and improving staff experience.

Chief Executive Sue James presented linen porter James Hodgkinson, from Alvaston, with a Pride of Derby ‘Best Behind the Scenes Member of Staff Award’.

James, who has been a porter at Royal Derby Hospital for 12 years, was nominated by the dental staff in the hospital’s Sunflower Ward, for calming a tearful child who had woken up from general anaesthetic after having oral surgery.

James said: “I wasn’t expecting this award but I would like to say a big thank you to everyone at Sunflower Ward who nominated me. We are all part of a team so it is important that we help each other whenever we can to improve patient care. It fills me with great pride to receive this award and I am glad that I could help a child in distress, I hope he is now fully recovered.”

He explained why he got his award: “The child was a bit shaken because his mouth hurt. He hadn’t eaten anything prior to his surgery so staff wanted him to drink something so he could be discharged. The child refused to drink and was in tears. I felt sorry for him and decided to help. I sat on the floor next to him and told him funny stories and jokes.

“I then requested two drinks. I drank from one cup and balanced the empty container on my nose. The boy started to laugh and wanted to do the same. I told him that if he drank the magic juice from the cup he would also be able to balance the cup on his nose. The boy had his drink and was able to go home – all was well.”

Dental nurse Jo Critcher, from the Sunflower Ward, nominated James for the Pride of Derby Award. She said: “James is very popular on our ward because he is always pleasant and helpful. He helped a child who had woken up from general anaesthetic.

“The little boy was a bit shaken and couldn’t be calmed by mum or the nurses. James came along, sat patiently with the child and used humour and storytelling to calm him down.

“We are all very proud of him for pitching in as a team member and helping a patient in need. James’ deserves recognition for his actions because he could have easily walked away.”

Visitors and staff are asked to nominate members of staff for Pride of Derby Awards who they think have delivered the highest possible standards of care and demonstrated exemplary performance and outstanding levels of commitment.

Entries are judged every three months with winners presented with their awards by the Trust’s chief executive Sue James at a Board of Directors meeting.

Chief executive Sue James added: “The Pride of Derby Awards celebrate the achievements of our staff and recognise the value they add to the Trust. The judges were very impressed with the difference James made to a patient and how he was totally patient focused. James should be very proud of his actions and I hope he is an inspiration to us all."

Nurse Consultant Fran Grant, was awarded ‘Best Frontline Member of Staff’ and Derby Hospitals Legal Team was awarded ‘Best Team’.

Ends

Notes to Editors:

PHOTOGRAPH DETAILS:

James Hodgkinson on Royal Derby Hospital Sunflower Ward - with staff who nominated him.

L-R: Jo Critcher, Dental Nurse on Sunflower Ward; James Hodgkinson, Linen porter; Sandra Saunders, Modern House Keeper on Sunflower Ward.

ENDS

For further information, please contact:

Rajinder (Raj) Mattu

Communications Officer
Derby Hospitals NHS Foundation Trust
rajinder.mattu1@nhs.net   
01332 785778

Last Modified 23/09/2013