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Hospital teams praised for pioneering schemes at annual awards

Published 06/09/2013

5 September 2013

Hospital teams praised for pioneering schemes to improve patient care at annual awards

Age UK have commended Derby Hospitals’ staff achievements for improving care and nutrition for older people at the annual Celebrating Success awards held at the Derby Assembly Rooms on Thursday 5 September.

An innovative partnership with local schools pioneering intergenerational caring between young volunteers and elderly patients, and a project to create nutritional ambassadors across community hospital wards to improve patient care were amongst this year’s winners.

Ray Gumbley Derby Services and Advocacy Manager for Age UK Derby and Derbyshire said, “Any initiative that puts dignity and respect at its forefront, and aims to improve the way older people are cared for in hospital is to be commended.  This work highlights good practice in improving the older patient’s nutrition and hydration and can speed up recovery time, thereby safely reducing the length of stay in hospital. The project also demonstrates the importance and benefits of creatively engaging with the community at large to improve standards of care.”

In addition, senior ward sister, Mary Richards was awarded Employee of the Year and the Medical Assessment Unit team who care for patients needing emergency hospital care were named Team of the Year.

Sue James, chief executive at Derby Hospitals, said: “Providing compassionate care isn’t only about caring for a patient’s immediate illness, it’s about putting their well-being at the centre of the care we provide – our partnership ethos of care is built on this. We are particularly delighted that our partnership with local schools has been such an overwhelming success and is making a real difference to the care and nutrition of our elderly patients.

“I am proud to say that in Derby we have a dedicated group of staff who do truly take pride in caring. I am delighted to be involved in these awards as they go a long way to recognise this and officially acknowledge and thank our dedicated staff.”

Overall winners at this year’s awards included:

Putting Patients First - Meal Time Activity Support Volunteers

Over 100 volunteers, including college students from Repton and Landau Forte, now befriend and provide mealtime support to patients who have lost their appetites, are lonely or suffering with dementia. The scheme is proving to be an overwhelming success and is inspiring a future generation of caring and compassionate doctors and nurses. As a result we have been able to improve patient nutrition and hydration speeding up patients’ recovery across 20-wards from oncology and orthopaedics to stroke and care of the elderly.

Right First Time - A Million Points to Make

Life support is a complex process which is different for each patient; this makes collecting data in order to improve care very challenging. However the Intensive Care team developed a way to generate information automatically without it taking up valuable clinical patient time which is enabling us to continually improve how we care for patients on life support.

Investing our Resources Wisely - Cell Working in Pathology

By empowering the team to change the way GP and outpatient tests are handled in the lab when they arrive, we now successfully prepare 88% of tests within two hours providing a much more efficient service to GPs and patients waiting for important test results.

Developing our People - Action Against Malnutrition

Derby Hospitals have created a Nutritional Link Ambassador network bringing together dieticians from all local community hospitals to act as ambassadors for good nutrition amongst elderly people. As a result staff have increased their knowledge, confidence and skills to improve a patient’s nutritional care and shared their passion for nutrition promoting the philosophy that nutrition is everyone’s business across all the teams they work with.

Ensuring Value from Partnerships - Derby Hospitals’ Mobile App for GPs

The creation of the first hospital GP App in the country has been praised by local Derby GPs for providing speedy access to essential hospital information helping them care for patients in and out of hours, whether they are in their surgery or on a home visit. Over 270 local GPs are now using the App and 95% find it useful. It has also attracted nationwide interest from other hospitals and health communities.

Dr Callum McLean, GP Chair Derby Advanced Commissioning Group, said: “It really is a fantastic tool for GPs. We can very quickly find the right service or specialists to talk to and by having a direct dialogue we can agree the most appropriate care for patients.”


For further information, please contact:

Liz Smith

Communications Officer
Derby Hospitals NHS Foundation Trust
01332 785778

Last Modified 06/09/2013