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Join the Outpatient Revolution

Published 04/03/2016
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A revolution is coming to Derby Teaching Hospitals, and patients, staff and visitors are being asked to get involved.

The Trust is aiming to transform the way it runs its Outpatient departments to provide a better service for patients coming to appointments.

Work to do this will begin in earnest next week, as the Trust launches its biggest ever consultation event to find out what changes patients would like to see.

Staff will be surveying patients and visitors throughout the week from Monday to Friday. They are aiming to gather the views of more than 2,600 people over the five days.

 

Sharon Marton, Interim Chief Operating Officer, said: “We want as many people as possible to tell us what they think of our outpatient services, so we can set to work on making them better. We want to make some big changes so we can fit around the needs of our patients. We want to give patients a voice, so they can have their say on how their appointments could work better for them.

“Our aim is to ensure our outpatient services are efficient, effective and valued by patients.”

Changes which are currently being considered include offering appointments at different times or in a different location, asking patients to attend fewer appointments, or eventually conducting some appointments over the internet. 

For patients and visitors who are not attending an appointment next week, there is a survey available on the Derby Teaching Hospitals website at http://www.derbyhospitals.nhs.uk/patients/outpatients/the-outpatient-revolution/

Entries will be entered into a prize draw, and the winner will receive an electronic tablet. 

Last Modified 04/03/2016