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Trust gets behind national #hellomynameis campaign

Published 10/11/2015
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Staff at Derby Teaching Hospitals NHS Foundation Trust have pledged their support for the national #hellomynameis campaign, in a continuing bid to put patients at the heart of everything which is done within the Trust.

The campaign has taken social media by storm since it was launched by cancer patient Dr Kate Granger. She was concerned that staff did not take the time to introduce themselves before treating her, which she said ‘felt wrong’.

She and her husband launched a campaign to encourage staff to introduce themselves and tell people their job roles, which she describes as ‘the first rung on the ladder to providing compassionate care’.

And now Derby has become the latest Trust to sign up to the scheme.

Bright yellow badges are being handed out to every single member of staff at the Royal Derby Hospital and London Road Community Hospital to remind them of the importance of introducing themselves to patients. It is hoped that this will improve the experience which patients  have when they visit the Royal Derby Hospital and London Road Community Hospital.

Cathy Winfield, Chief Nurse and Director of Patient Experience, said: “Patients have told us that our staff do not always introduce themselves properly, and that is something which we want to change. By getting involved with the #hellomynameis campaign, our staff will be reminded that they should be saying who they are and what their job is the first time they meet patients. It is another step in our journey to improve the compassionate care which we provide for our patients.”

More than 80 healthcare trusts nationally have already signed up to the campaign. 

#hellomynameis Cathy
Last Modified 10/11/2015