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Staff survey puts Derby’s hospitals in top 20% nationwide

Published 24/02/2015

A survey of NHS staff, published today, finds that 77% of staff working at Derby’s hospitals would feel safe raising any concerns they might have about patient safety.

In addition, more than three quarters of staff at the city’s hospitals would be happy with the standard of care provided if a friend or relative needed treatment. Both scores place Derby Hospitals NHS Foundation Trust in the top 20% of Trusts in the country.

Almost 3,000 staff in Derby took part in the survey which is one of the largest of its kind, collecting staff views about their experiences of working across the NHS.

Staff scores are also above the national average for staff feeling satisfied with the quality of work and patient care they are able to deliver, feeling able to contribute towards improvements at work and for agreeing that patient feedback is used within departments to make informed decisions.

Karen Martin, Director of Workforce Management at Derby Hospitals, said: “It’s the enthusiasm of our staff which makes a real difference to the experience of our patients and we’re delighted that staff are saying they would recommend our Trust as a place to receive treatment and to work and that they would be happy raising any concerns they might have about patient safety. We’ll be looking in depth at these scores and what they tell us, asking staff more about key areas and ensuring that we take any opportunities to continue to improve.”

Derby Hospitals’ staff say feel they are trusted to do their job, supported through training relevant to their job and are able to make suggestions to improve their work:

85% always know what their work responsibilities are

76% feel care of patients is the organisation’s top priority

91% feel trusted to do their job

The Trust will be looking at those areas where there is more work to do, these  include ensuring more staff receive equality and diversity training and health and safety training and also further enhancing the appraisal process.

Last Modified 24/02/2015