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More cancer patients positive about their care at Derby Hospitals

Published 25/09/2014
:

More than 90 % of cancer patients at Derby Hospitals say their care has been excellent or very good, according to the latest national cancer patient experience survey which is published today. 

It is the third consecutive year of improvements in patient’s experiences of their cancer care and treatment in Derby. 87% rated their care excellent or very good in 2012, this figure rose to 89% last year and this year it stands at 91% of patients.

“It is rewarding to know that so many of our patients think highly of their cancer care at Derby Hospitals” said Cathy Winfield, the Trust’s Chief Nurse and Director of Patient Experience. “However there are ways in which we can improve the experience for our patients during what is a stressful and difficult time. We will listen to patient feedback from this survey and will focus on the areas that patients have told us could be further improved including giving enough emotional support and making sure patients are given information about the impact their cancer could have on their work or education.”

A total of 760 patients who received treatment for cancer at Derby Hospitals between September and November last year took part in the national survey.

The survey found that patient’s views are being taken into account by doctors and nurses at Derby Hospitals when discussing cancer treatments. Patients report that they received good written information throughout their diagnosis and care. In addition to this highlights included:

·97% of patients said they were always given enough privacy when being examined or treated

·90% of patients said their clinical nurse specialist definitely listened carefully to them 

·86% of patients said hospital staff did everything to help control any pain

·84% said they were always treated with respect and dignity.

ENDS

For further information, please contact:

Amanda Wells

Communications and Media Manager

Derby Hospitals NHS Foundation Trust 

amanda.wells4@nhs.net

01332 786947

07799 337677



Last Modified 25/09/2014