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Winners - Oct - Dec 2011

Between October and December 2011 a total of 102 staff received nominations for the Pride of Derby awards.

Every three months judges pick quarterly winners out of all nominations received.

On 10 January 2012 our first staff were recognised in the Pride of Derby awards presentation for going the extra mile for their patients and colleagues.

The winners are:


PodD winners

Best frontline member of staff 

Wendy Coates, receptionist, ward 302

Wendy was nominated by patients and relatives for going that extra mile for providing exceptional customer service and ensuring that patients and visitors had a positive experience when visiting the ward.

  • “She is so welcoming and gentle in times of stress and need” 
  • “Wendy sat with me & held my hand when my relatives had gone home” 
  • “Her telephone manner is always reassuring.” 

 

Best behind the scenes member of staff

Pauline Taylor, administration assistant and senior receptionist, renal unit

Pauline was nominated by her manager for her tireless fundraising and the extra effort she puts in behind the scenes.

  • “Pauline is an inspiration to others, raising thousands of pounds fundraising which is then spent on improving patient care. Her dedication is second to none and the extra time she spends fundraising makes a big difference to our patients and their families." 

 

Best manager

Paul Brooks, head of facilities management

Paul was nominated by Brigid Stacey, director of patient experience and chief nurse. Paul always centres on patients, even though he does not deal with them on a daily basis, with the aim of improving their experience.

  • “Paul goes out of his way to help others, he motivates and inspires others in his willingness to improve and redesign services." 
Ward-303
Ward-303

 

Best team

Ward 303 – oncology

Ward 303 were nominated by many relatives for the 'phenominal’ care they provide. They are a shinning example of an integrated, holistic team, providing exemplary care. They also take the time to ‘be with’ patients, an essential part of care for those terminal illnesses.

  • “On a Friday afternoon this team enabled a patient to die at home – his dying wish – the whole team worked together to provide all that was required to make sure their patient was given the dignity and respect he deserved.” 




Want to nominate a member of staff? Click here.