Derby Hospitals is recognised by the Department of Health as a high performing Trust and has a strong track record and reputation for delivering quality patient care.
Patient safety, patient experience and the effectiveness of treatment and care are our top priority and we continually monitor our services to ensure we deliver the best care for the best value.
Derby cares …
“The Royal Derby Hospital is a facility of international standing. Patients will benefit from the first class care delivered in this state-of-the-art hospital. This is the NHS at its best.”
Sir Bruce Keogh, NHS Medical Director
Independent ratings
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In 2008-09 Derby Hospitals was rated ‘excellent’ for quality of service and use of resources – the highest possible score in the Care Quality Commission's Annual Health Check. Derby Hospitals was the only hospital in the East Midlands to receive the double excellent rating putting us in the top 10% of hospitals in the country.
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In 2009-10 we maintained this high standard of performance and this was recognised in the Care Quality Commission’s benchmarking report published in October 2010.
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Prior to the Annual Health Check the Trust achieved 3-star status (top performer) consistently for five years
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In the 2010 Dr Foster Good Hospital Guide Derby Hospitals was highlighted for the strong performance of its stroke services, which we are justifiably proud of. To view the Dr Foster guide in full click here.
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Derby Hospitals also received a 'Judge’s Commendation’ in the Acute Healthcare Organisation of the Year award as well as being named the 3rd best teaching hospital to work for by our staff in the Healthcare 100 Awards.
The ratings, reviews and awards from independent bodies justifiably demonstrate that patient safety and experience remain a top priority for us and showcase the pride we take in caring for patients here at Derby Hospitals.
Quality of services
Each year the Trust produces a range of documents including an Annual Report and Quality Account. These outline our achievements and the improvements we have made, and demonstrate the commitment of the Board and our staff to deliver the highest possible quality of care with the available resources.
Our achievements
Patient safety
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Derby Hospitals is the first hospital in the East Midlands to pass an independent inspection of patient care standards at its highest level by the NHS Litigation Authority (NHSLA)
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The National Patient Safety Agency rated the Royal Derby Hospital as excellent in 2010 for cleanliness, nutrition and privacy and dignity
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Derby Hospitals was shortlisted for two national Patient Safety Awards in 2011 for our innovation and focus on delivering safe clinical services for patients
Patient experience
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9 our of 10 patients rate the care they receive at Derby Hospitals as excellent, very good or good (National Inpatient Survey 2009)
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98% of patients feel they are treated with privacy and dignity at Derby Hospitals (18 Week Patient Experience Survey, MORI 2009)
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Derby Hospitals is in the top 20% of hospitals for cleanliness, privacy & dignity and involving patients in decisions about their care (National Inpatient Survey 2009)
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In 2010 a national maternity survey showed 98% of new mums were happy with the care they received at Derby Hospitals
Effectiveness of care
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In 2010 Derby Hospitals was selected by the East Midlands Stroke and Cardiac Network to provide the best possible treatment for stroke and heart attacks which are now available to all patients 24 hours a day, 7 days a week
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Care for stroke patients at the Royal Derby Hospital has been rated in the top 25% of hospitals in the country (one of only two hospitals in the East Midlands) in the biannual National Sentinel Stroke Audit. This means that stroke patients are seen and treated by specialists much quicker, maximising their chances of a full recovery
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Patients at Derby Hospitals treated for a broken hip in 2010 received the quickest treatment in the East Midlands. This means patients have better outcomes with prompt surgery followed by rehabilitation leading to early recovery and a shorter hospital stay.
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Ward Nutrition Assistants from the Royal Derby Hospital won the Acute Care category of this year’s East Midlands Health and Social Care Awards. Our Young People’s Diabetes Team were also a regional finalist.
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The maternity unit at the Royal Derby Hospital is the first in the country to be awarded UNICEF’s Baby Friendly accreditation continually since 1998. Derby Hospitals is now the UK’s longest standing Baby Friendly Hospital.
